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MJ PLASTICS & PLUMBING LTD

01795 477272 
 website@mjplastics.co.uk

Terms and Conditions

​​Payment and Postage Terms and Conditions

 

We accept payments via WorldPay Card services and Paypal.

 

All transactions are carried out in GBP £

 

We must have the customers telephone number may a problem occur during the transportation of your item. We cannot continue without the customers full postal address and contact telephone number. If this is not possible then we will cancel the transaction and end communication

All orders under £10 will be posted out within 2 working days via 2nd class standard Royal Mail, You have the option to pay extra and have the delivery done sooner via couriers. Orders over £10 and upto £30, are posted within 2 working days via Royal Mail Tracked service (48hr), this service requires a signature on delivery, if the customer is not available a card will be left for them to either collect from their local sorting office, or to have the delivery re-arranged for another time. Orders over £30 are posted within 1 workingday and sent via courier (24hr), this service requires a signature on delivery, if the customer is not available a card will be left for them to either collect from their local sorting office, or to have the delivery re-arranged for another time. All these above services have a cut off of 1.00pm. Any purchases after 1.00pm or Bank Holidays and Weekends will be processed the next working day and then delivered as specified. Deliveries are not 100% guaranteed from the advertised delivery time. Sometimes in busy months it can take longer. If your item has not arrived after the allocated time passes please get in contact with us so we can track the items locations. If after 15 days an item has not been received then we will raise a claim for the loss of that package.

 
Deliveries to the following postcodes:

 

All  BT & ZE POSTCODES including SHETLANDS, IV2-IV40, IV52-IV54 IV63, KW1-KW14 including ORKNEY ISLANDS, PA20-PA40, PH19-PH40, PH50, ALL WESTERN ISLES, IV41-IV51, IV55-IV56(SKYE), KA27 & KA28, KW15-KW17, PA41-PA78, PH41-PH44 ISLES OF SCILLY and ISLE OF MAN, NORTHERN IRELAND,

These postcodes incur an additional carriage charge if your postal services is either of the 2 tracked options. You need to contact us before making your purchase so we can arrange the correct postal charge. These extra charges are applied by our carrier, not us. Please do not buy an item and then complain or send us abusive emails claiming we are ripping you off....many thanks Our carriers will not leave the goods without a signature. You have to inspect the goods prior to signing for delivery, check the goods and refuse delivery if they are damaged. Please do not sign for goods and then report to us that they are damaged, as you will have to return the goods at your own expense. 





The delivery address:

 

We ship All our goods to the Card Holders or PayPal address only.





Returns Policy


MJ Plastics & Plumbing – Returns Policy Customers who wish to cancel their order should do so within 7 working days of delivery. Cancellation can only be accepted in writing or via our eBay messaging service. The delivery costs and safe return of these products are at the customer’s expense and to be returned to us within a reasonable time scale. Customers must ensure these products are securely packaged to suit the method of transport chosen. The customer is required to take reasonable care of all goods whilst in their possession. Upon safe return of the item in question, MJ Plastics & Plumbing will email a confirmation email that we received your item and it is in a resalable condition. Once you have received this email you will receive a refund of the percentage total cost of which the item was sold for due to:

• Listing Fee’s

• Finial Selling Fee’s

• PayPal Transaction Fee’s